Verification of Benefits

Verification of Benefits

This is the first step to ensure treatment is covered by an insurance company. Verifying that coverage is active, and understanding when a policy terminates, are all things that you will need to know when accepting a new patient. Many people believe if you are not in-network with insurance you cannot treat clients. However, most insurance companies usually have out-of-network benefits.

For plans that are in-network, we provide a detailed breakdown of what the insurance will pay and what the client will owe. Whether there is a copay, coinsurance, deductible, or out-of-pocket maximum--we let you know. We also let you know when a policy renews so you are aware of any cost changes.

For any plan that is out-of-network, we will obtain the same information, without the exact amount of payment. Insurance companies will reference their "allowed amount" without telling what that amount actually is. This can be stressful, not knowing the cost before treatment. This is why our team keeps a detailed list of past out-of-network payments for each insurance, so we can provide a more accurate estimated quote.

When completing a VOB, all we need is the client's name, date of birth, address, and a picture of their insurance card. We will take care of the rest and provide the detailed information as soon as possible.

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