Your partner in maximizing client-approved treatment and health insurance payments.
FAQ
Outsourcing reduces administrative costs, lowers claim errors, and speeds up insurance
reimbursements. It allows providers to focus more on patient care while we handle the revenue
cycle.
Yes. We tailor our billing services for solo practitioners, group practices, and multi-location
healthcare providers.
We work with Mental Health and Substance Abuse Treatments Only.
No, we do not do patient billing.
We combine advanced billing technology with personalized service. Our team becomes an
extension of your practice, providing dedicated support, faster payments, and reduced denials.
Yes. We handle pre-authorizations to prevent claim delays or denials due to missing approvals.
Absolutely. Our team collaborates with certified medical coders to ensure accurate CPT, ICD-10,
and HCPCS coding
Most claims are processed within 30–45 days, depending on the payer. Our goal is to maximize
first-pass acceptance for faster payment.
We research the cause, correct errors, and resubmit promptly. We also track denial trends to
prevent future issues.
We offer flexible pricing models:
● Percentage of collections
● Flat monthly fee
● Custom solutions based on your practice’s needs
Pricing is based on practice volume. No hidden costs. We get paid when you get paid.
We handle your existing accounts receivable to ensure a smooth financial transition. During
onboarding, we'll analyze your current A/R to identify any outstanding claims. Our team will then
work to collect on those claims, minimizing any lost revenue and providing you with a clean
slate to start with.
Yes. All processes are fully HIPAA-compliant, with strict safeguards, encryption, and data
security measures in place.
We use encrypted systems, secure cloud storage, and continuous compliance training to ensure
patient data remains confidential.
Yes. We provide you with access to our own dedicated, secure online portal. This is not a
third-party service; it is an in-house tool that gives you real-time access to manage claims, track
Verification of Benefits (VOBs), and view patient records. The portal offers complete
transparency and allows you to monitor your account's financial performance at your
convenience.
We use multi-step quality checks, including eligibility verification, coding audits, and
pre-submission reviews to minimize errors and maximize acceptance.
We've streamlined our onboarding to be as seamless as possible. The process typically begins
with a free consultation to understand your practice's specific needs. Once you're ready to
proceed, we'll guide you through a simple three-step process:
1. Information Gathering: We'll collect all necessary practice and provider information,
including credentialing details and tax ID.
2. System Integration: Our team will integrate with your existing Electronic Health Record
(EHR) or practice management system to ensure a smooth data flow.
3. Launch: We'll conduct a final review and begin processing your claims immediately,
while also working through your existing accounts receivable to ensure a clean
transition.
You can expect consistent and personalized communication. Each client is assigned a
dedicated account manager who serves as your primary point of contact. This ensures you
always speak with someone who knows your practice. We provide regular status updates on
claims, detailed monthly reports, and are always available by phone or email for any questions
or concerns.
We do not contact patients, but will answer any questions through the providers.
We believe our service speaks for itself. We offer flexible, month-to-month contracts with no
long-term commitments. We are confident you'll be satisfied with our service and will want to
continue working with us.
Simply schedule a free consultation. We’ll review your current billing process, identify gaps, and
create a customized plan to optimize your revenue cycle.